Jewellery Care: how to give them a 2nd life?

All of the pieces are made from recycled sterling silver which may naturally oxidize or tarnish over time if not taken proper care of. 
To bring your silver jewellery back to life over time, soak the piece in warm soapy water and brush in small circular motions with an old toothbrush. 
A silver polishing cloth is also a useful tool to get that mirror shine back into your piece.

Ring Size: How do I know my size?

download our chart here

Or:

The easiest way to measure your ring size at home:
Step 1: Tie a string around the desired finger.
Step 2: Wrap the string around the knuckle and mark or cut where the string meets to get your finger circumference.
Step 3: Measure the string up to a ruler on the mm side, whatever the result is will be the EU sizing conversion. i.e: 50mm - size 50.

Can I change or cancel my order once it has been placed?

Before your purchases have been prepared for shipment we can cancel your order, change an item, change the size or edit your billing and shipping details.
Please be aware that we are unable to combine orders or add pieces to an existing order once it has been placed.
If you need to make any changes, please use the Contact section of the website to get in touch with us.

Is the payment on chloetempestini.com safe?

On chloetempestini.com, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL).
We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order.
Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

How much duties and taxes will I have to pay?

Products shipped worldwide may be subject to charges imposed by local legislation. Therefore the recipient of the products is responsible for all customs and import duties needed for the export of their goods. Any additional taxes, fees, levies, or other charges necessary to clear package through customs will also be paid in full by the recipient. Unfortunately, we have no control over these charges and cannot predict what they may be. As a result we will be unable to advise or provide any assistance on these processes; we can only recommend you contact your local customs office for further information.